1. Login to GST Portal

  2. Go to Services > Payments > Grievance Against Payment (GST PMT 07)

  3. Enter Previous Grievance Number if you have already filed grievance and filing it again

  4. Select reason for grievance

  5. Enter details of issue - name, description, CPIN of challan, date of amount debit, BRN

  6. Upload supporting document, select authorised signatory and file using DSC or EVC

  7. Success message will appear with Grievance Tracking Number. Taxpayer can track status from Enquire Status tab

Read more - GST Portal: Steps to file Payment Related Grievance