If you're facing an issue where the following error occurs 'PAN is a client of another ERI' you need to deactivate a previously added ERI on the income tax portal.

Watch this video for steps to be followed on the Income Tax portal



After you've successfully deactivated the ERI as shown in the above video, follow these steps on Quicko

  • Navigate back to Quicko
  • Click on the Tax Payer Profile from the upper right corner
  • Navigate to INTEGRATIONS > ERI Integration from the side nav
  • Click on Grant 

This should resolve the above issue and you will be able to successfully E-file your Income Tax Return.