Help Center | Quicko

Need to switch your plan, check your billing history, or update billing details? Here's a comprehensive guide to help you manage everything related to billing.

Switch your plan

You can switch plans at any point in time. When you upgrade a plan, any unused balance from your current plan will be applied to the new one based on the remaining days. You'll only need to pay the difference. The new plan starts immediately, with billing based on the purchase date. 

Steps to switch a plan

1. Navigate to Upgrade Plan 
   
   
2. Click on Change Plan
   
   
3. Choose your Preferred Plan and Billing Period
   
   
4. Update the Billing Details for a GST invoice (if needed)
   
5. Click on Upgrade and proceed to pay
   
   

Please note that no refunds will be issued in case of a plan downgrade.

View your billing history

Use the steps below to view and download your billing statements.

1. Navigate to Profile Icon > View Profile
   
   
2. Go to Billing from the side nav bar and click on Billings history
   
   
3. You can view the billing history and download the invoice from here.
   
   

Update billing details

You can update the name and place of supply on future invoices by editing your billing details. You can also include your GSTIN, legal name, and business address if applicable. 

1. Navigate to Profile Icon > My Account
   
   
2. Scroll down and update the Billing Details
   

Updates to your billing details will be used for future invoices.It isn't possible to edit the invoces that have already been generated.

If you still have any further queries, you can raise a ticket to get in touch with us.