If you're encountering the "unable to read Form 16" error while trying to add your salary, there are a few common reasons for this issue and probable solutions for it. 


Why Form 16 may not be imported:


  1. The PAN mentioned in Form 16 does not match the user's PAN

  2. The Assessment year is different in Form 16

  3. Incorrect Format: 
    If your Form 16 is not downloaded from TRACES or is an image format then it won't be compatible. Only TRACES generated Form 16s are supported. 

    The attached snippet is an example of a Form 16 in an incorrect format.
    Form 16 in an incorrect format
  4. Large file size: 
    If the file size is larger than 6 MB, this error may occur. Ensure the file size is within the limit to avoid the issue. 


How to Resolve the issue:


  1. Get Form 16 in the correct format: Request your employer to provide a Form 16 in PDF format downloaded from TRACES. Once you have the correct version, you can easily import it on Quicko and add your salary income.
    TRACES Form 16

  2. Alternative Options: If your Form 16 doesn’t meet the required conditions, you can still add your salary using the autofill feature or by manually entering the salary details.


If you still have any further queries, you can raise a ticket to get in touch with us.