When e-filing your Income Tax Return (ITR) via Quicko or any other ERI (Electronic Return Intermediary), you may encounter error codes returned by the Income Tax Department (ITD). These errors can occur due to temporary issues like server downtime or heavy portal traffic. However, they’re often caused by missing, invalid, or mismatched information in your return.
When an error occurs, the system will generate a detailed error report that you can download to identify the issue. Below is a list of common error codes and how you can resolve them:
| Sr. No. | Error Code | Error | Fix |
|---|---|---|---|
| 1 | EF20001 | DOB/DOI mentioned in xml does not match with DOB/DOI of logged in PAN | Check that the Date of Birth or Date of Incorporation in your ITR matches your PAN records. |
| 2 | EF20002 | No Record found in user profile table | Ensure your PAN is registered on the Income Tax portal. |
| 3 | EF20003 | PAN of the User in the xml/json mentioned in verification part is not same as of the User logged in. Kindly make sure both PAN are same | Make sure the PAN in your return is the same as the one you're logged in with. |
| 4 | EF20004 | Invalid PAN. PAN format should be First 5 Alphabets, next 4 digits, then 1 Alphabet in Part A General Information | Ensure your PAN is correctly formatted (e.g., ABCDE1234F). |
| 5 | EF20005 | Name of the User in the xml/json mentioned in verification part is not same as name mentioned in PAN. Kindly make sure both names are same | Check that the name in your return exactly matches your PAN records. |
| 6 | EF20008 | PAN cannot be null or empty. Please enter correct PAN | Enter your valid PAN, this field is mandatory. |
| 7 | EF20009 | FormName cannot be null or empty. Please enter correct FormName | Select a valid ITR form like ITR-1, ITR-2, etc. |
| 8 | EF20010 | Incorrect formName | Verify that you've selected a correct and supported ITR form. |
| 9 | EF20011 | Assessment Year cannot be null or empty | Choose the correct Assessment Year (e.g., 2025-26). |
| 10 | EF20027 | Filing section mentioned in the return mentioned does not match with the filing Type selected | Ensure the section under which you're filing matches the selected filing type. |
| 11 | EF20029 | You cannot file revised return under section 142(1)(i), 148, 153A & 153C | You cant revise returns filed under these sections. |
| 12 | EF20088 | FilingTypeCode cannot be null | Make sure you select a filing type, this field cant be left blank. |
| 13 | EF20089 | FilingTypeCode entered is not valid | Choose a valid filing type from the dropdown while filing. |
| 14 | EF20090 | FilingMode cannot be null | Specify the filing mode — Online or Offline (JSON upload). |
| 15 | EF20091 | FilingMode entered is not valid | Make sure you select a valid filing mode supported by the portal. |
| 16 | EF20092 | IncomeTaxSecCd cannot be null | Choose a valid section under which you're filing (e.g., 139(1), 139(4), etc.). |
| 17 | EF20093 | IncomeTaxSecCd entered is not valid | Select a valid and supported section code for filing. |
| 18 | EF20094 | SubmittedBy cannot be null | Specify who is submitting the return (self, representative, etc.). |
| 19 | EF20095 | SubmittedBy entered is not valid | Ensure the Submitted By field has a valid value. |
| 20 | EF20135 | You are not eligible to file ITR7 | ITR-7 is only for certain entities (like trusts). File using the correct ITR form based on your profile. |
| 21 | EF20136 | You cannot file return under section <...> as the time limit to file the return under this section is over | Youve missed the deadline for filing under the selected section. File under a valid section if applicable. |
| 22 | EF500059 | The software Id is not linked with the ERI User | This is a backend linking issue between the ERI and ITD. Reach out to Quicko Support. |
| 23 | EF500058 | The PAN is not a valid client for this ERI | Ensure your PAN is correctly linked with the ERI (e.g., Quicko). Contact support if needed. |
| 24 | EF20123 | Invalid Request Data | Likely a technical issue in the request. Try re-filing or contact support. |
| 25 | EF500091 | The PAN mentioned in the submitted ITR is different from the logged-in PAN | Make sure the PAN in your return matches the PAN you're logged in with. |
| 26 | EF20030 | PAN mentioned in verification part of xml/json is not same as of the PAN of Principal contact mentioned under Profile. Kindly make sure both PAN are same | Ensure the PAN in your verification section matches the Principal Contact's PAN. |
| 27 | EF20033 | Kindly enter the acknowledgement number for original return | If you're filing a revised return, enter the original returns acknowledgment number. |
| 28 | EF20034 | Aadhaar number entered is invalid | Enter a valid 12-digit Aadhaar number. |
| 29 | EF20036 | Minor cannot file the return | A minor (under age 18) cannot file independently. A guardian must file on their behalf. |
| 30 | EF20037 | Receipt no. is mandatory | Enter the acknowledgment/receipt number wherever required. |
| 31 | EF20038 | Invalid Receipt number. Please retry and enter correct acknowledgement number | Check and enter the correct acknowledgment number for the original return. |
| 32 | EF20041 | PAN mentioned in the return in verification part does not match with PAN of authorized person | The PAN of the authorized signatory in the return must match whats registered. |
| 33 | EF20042 | PAN entered in the return in verification part does not match with PAN of authorized person | Recheck the authorized PAN and ensure its consistent across your profile and return. |
| 34 | EF20044 | Contact person details not available | Ensure you have entered the name and contact of the person submitting the return. |
| 35 | EF20048 | You are not eligible to file the revised return | You may not be eligible due to section restrictions or missed deadlines. File a fresh return if needed. |
| 36 | EF20049 | Name of taxpayer in ITR does not match with the "Name" as per the PAN data base. | The name in your return must exactly match with that on your PAN card. |
| 37 | EF20050 | Name entered in ITR form does not match with the name provided in the PAN database/ Aadhaar Data Base | Ensure your name in the ITR matches your official records (PAN/Aadhaar). |
| 38 | EF20052 | IFSC under "Bank Details" is not matching with the RBI database | Recheck and correct the IFSC code in your bank details. You can verify it on the RBI website. |
| 39 | EF20080 | MimeType cannot be null | Ensure a valid file type (like JSON) is being uploaded. |
| 40 | EF20081 | MimeType entered is not valid. Please enter a valid value | Upload a file with a supported format, typically .json. |
| 41 | EF20082 | EntityType entered is not valid | Choose the correct entity type (Individual, HUF, Company, etc.) while preparing your return. |
| 42 | EF20083 | CreatedBy cannot be null | Specify who is creating/submitting the return. |
| 43 | EF500052 | Please select correct AY. Returns can be filed through this channel starting from AY 2021–22 | The ERI channel only supports AY 2021-22 onwards. Select a valid Assessment Year. |
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